Contact Super Cheap Smoke Alarms
Contact Super Cheap Smoke Alarms by phone on (07) 3155 5017 or with the form on this page. We’re happy to help with choosing alarms, working out how many your home needs, or questions about an order. We monitor our emails daily on business days, excluding public holidays.
How to contact Super Cheap Smoke Alarms
- Phone: (07) 3155 5017
- Message: use the form above. It’s the easiest way to send details such as your home’s layout or an order number.
We’re a brand of NRGPAL PTY LTD (ABN 43 637 383 316).
What to include in your message
A few details help us give you a useful answer the first time.
If you’re choosing alarms:
- your suburb or town
- the number of bedrooms, hallways (or rooms connecting bedrooms) and storeys
- whether your current alarms are hardwired (with wires into the ceiling) or battery-powered
- whether the home is owner-occupied or a rental.
If you have a question about an order:
- your order number
- what the question is about (delivery, a product, or something in the box).
Please don’t send card details or passwords in the form.
What happens after you contact Super Cheap Smoke Alarms
We read every message on business days and reply by email or phone. If your question is about which alarms to buy, we’ll suggest a model and a count based on the details you send.
Delivery and payment at a glance
We send orders anywhere in Australia by Australia Post:
- Standard delivery: 4 to 7 business days, $14.95
- Express delivery: 1 to 3 days, $19.95
- Free standard delivery on orders of $200 or more.
Prices include GST. You can pay by card, PayPal, Klarna or Link.
Before you get in touch
You might find your answer here first:
- Browse the smoke alarm shop, the RED Professional range or the Emerald range.
- Read our 1 January 2027 deadline explainer. By that date, all existing private homes, townhouses, units and manufactured homes in Queensland must have interconnected photoelectric smoke alarms (Queensland Government).
- Landlords and property managers: see our landlord guide.
- Check the areas we cover.
Frequently asked questions
Can I install the alarms myself?
Wireless alarms with a non-removable 10-year battery can be installed yourself, according to the Queensland Fire Department. Hardwired alarms must be installed by a qualified electrician.
Do you deliver outside Queensland?
Yes. We ship anywhere in Australia by Australia Post.
Where’s my order?
Send us your order number through the form and we’ll check on it for you.
Sources
- Queensland Government, Smoke alarms, page last updated 29 Oct 2026, checked 2 Nov 2026.
- Queensland Fire Department, Smoke alarm laws are changing in Queensland (fact sheet QFE00206, 05/26), checked 2 Nov 2026.